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Jersey City, NJ, United States (on-site)
17 days ago
Jersey City, New Jersey, United States (on-site)
17 days ago


The Member Supervision Communications Manager is primarily responsible for the planning, development and execution strategy of internal communications supporting the Member Supervision ("MS") department of FINRA; approximately 1,500-person department. The Communications Manager is responsible for creating content and managing MS' intranet, the information source providing news and tools for the for the entire department. The Communications Manager is responsible for creating and distributing department updates on key MS developments, including program, policy, and technology updates as well as changes in organization structure. The Communications Manager also creates talking points and written communications for executive leadership and assists with press releases and talking points for conferences.

Essential Job Functions:
  • Manages the MS communications program including creating a strategy aligned with FINRA-wide strategy for communications to department staff, FINRA, and external audiences. Communications content includes analysis and distillation of complex programmatic and regulatory issues.
  • Creates, edits and manages content on MS intranet site to ensure accuracy, currency and effectiveness of content, and forms, and to promote consistency in the regulatory programs.
  • Creates, reviews, and edits leadership communications for clarity, consistency and effectiveness in supporting and communicating MS' priorities consistent with FINRA's broader goals and mission.
  • Creates presentations for MS Senior Leadership Team for internal use.
  • Runs the production of large town halls (virtual or in person) through the development of agendas, identification and preparation of speakers, talking points and primary messages, and the copy of content.
  • Leads communication prioritization discussions with management, key stakeholders and support team members to develop and implement communication plans/roadmaps maximizing awareness and understanding of content.
  • Collaborates with Corporate Communications to support FINRA's communications strategies concerning MemberSupervision'sprogram.
  • Collaborates with technology to manage MS intranet site to make it an effective location for staff to find tools, information and training.
  • Advises MS Senior Leadership Team on communication strategies for announcing policy, procedures, and other information to department and Reg Ops.
  • Develops materials such as fact sheets, year-end Year-In-Review documents,
  • Consults on communication strategies with working groups and subject matter experts.

  • Other Responsibilities:
  • Supports communication efforts for MS speakers at Conferences
  • Leads departmental projects as necessary.

  • Education/Experience Requirements:
  • Bachelor's degree in Communications, Marketing, Journalism or equivalent and a minimum of nine years of experience in in the communications or public relations field. MBA or JD a plus.
  • Proven ability to develop, implement, and measure internal communication plans.
  • Experience working with and writing for senior leaders.
  • Demonstrated superior writing, editing, interpersonal communications skills and high attention to detail.
  • Demonstrated ability to manage multiple projects and tasks simultaneously and meet deadlines for a wide variety of assignments.
  • Ability to work collaboratively with others, including running point on project and task teams with colleagues.
  • Demonstrated ability to exercise careful judgment and discretion with respect to strategic and confidential material.
  • Ability to convey complex information in clear, engaging ways.
  • Demonstrated ability to communicate and interact at both senior and junior levels.
  • Working knowledge of SharePoint Modern, ZOOM webinars and various production software

  • Working Conditions:
  • Work is normally performed in an office environment. Intermittent overnight travel is required.
  • Extended hours are frequently required.
  • Work environment includes high productivity expectations and tight deadlines.

  • For work that is performed in CA, CO, New York, NY and WA, the chart below outlines the proposed salary range for the corresponding location. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate's skill set, level of experience, education and internal peer compensation comparisons.

    California: Minimum of $111,800, Maximum of $220,900
    Colorado: Minimum of $101,500, Maximum of $184,100
    New York, NY: Minimum of $121,700, Maximum of $220,900
    Washington St: Minimum of $101,500, Maximum of $211,700


    To be considered for this position, please submit an application.

    The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.

    Please note: If the "Apply Now" button on a job board posting does not take you directly to the FINRA Careers site, your browser to reach our site directly.

    FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's accommodation help line at 240.386.4865. Please note that this number is exclusively for inquiries regarding application accommodations.

    Employees may be eligible for a discretionary bonus in addition to base pay. FINRA provides comprehensive health, dental and vision insurance. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal. FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement and many other benefits.

    Time Off and Paid Leave*

    FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days (all pro-rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule). Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment). Full-time employees receive nine paid holidays.

    *Based on full-time schedule

    Important Information

    FINRA's Code of Conduct imposes restrictions on employees' investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts.All of those accounts are subject to the Code's investment and securities account restrictions, and new employees must comply with those investmentrestrictions-includingdisposing of any security issued by a company on FINRA's Prohibited Company List or obtaining a written waiver from their Executive Vice President-by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.

    You can read more about these restrictions here .

    As standard practice, employees must also execute FINRA's Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company's policy on nepotism.

    Search Firm Representatives

    Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.

    FINRA is an Equal Opportunity and Affirmative Action Employer

    All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person's relatives, friends or associates.

    FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

    FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

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    Job Information

    • Job ID: 68338403
    • Workplace Type: On-Site
    • Location:
      Jersey City, New Jersey, United States
    • Company Name For Job: FINRA
    • Position Title: Communications Manager, Member Supervision - Any FINRA Locations
    • Job Function: Strategy/Planning
    • Job Type: Full-Time
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